Customer Support

No. There is no additional charge for paying by debit or credit card.

No, we only offer private transfers, so the price you pay reserves the vehicle exclusively for your group.

Yes we can provide you with an invoice if required. Please contact our Customer Service Center after making your booking to request an invoice.

In the self-service portal you can find the latest status and information of your booking. When information changes, for instance when the local transfer company and the driver are assigned, you will find this information immediately there. You can log in to the self-service portal using the booking reference and your last name.

Sedan (1-3) Transfer service carried out by regular taxi cars (sedan). The vehicles can usually be recognised as taxis. Each car can carry a maximum of three persons and suitcases. Exclusive (1-3) For travellers who appreciate convenience and efficiency at an affordable price. Well-equipped sedans are used, such as the Mercedes E-Class, BMW 5 series, Volvo V60, Lincoln Town Car and the Mercedes Viano. Limousine (1-4) The highest standard in passenger transportation, carried out with privately owned vehicles such as the Mercedes S-class, BMW 7 series or Audi A8 and very skilled and discrete drivers. Minivan (1-5)/Minibus (1-7) Minivans are vehicles for transporting groups. These vehicles can also be used in Economy and Business class. Transportation by minivan is for a maximum of seven to eight persons and standard-sized pieces of luggage. Bus/tourincar (1- on request) For transportation of more than 7 or 8 persons, our car service providers use coaches. It is possible to book a coach for up to 55 persons plus luggage. Special requests, such as child seats, are subject to availability and can be booked at request. Should you require additional care, please inform us at the time of your booking. Toll roads, parking and any other fees are included in the transfer price.